Exchanges
Purchased goods can be exchanged by sending a request to the following address: Biuro@mart-electronics.pl, quoting the order number and specifying the items to be exchanged. After the customer returns the specified order item, they can order the desired item, taking into account the price difference.
Returns
Purchased goods can be returned as part of the complaint procedure, in the case of purchases made outside the seller's premises and distance contracts (e.g., purchased by phone or online), or when the parties have agreed otherwise.
If goods are purchased online, under the Act of March 2, 2000, on the Protection of Certain Consumer Rights and on Liability for Damage Caused by Dangerous Products, we have the right to return the goods without giving any reason within 14 days.
When returning the goods to the seller, please include a declaration of withdrawal from the contract and proof of purchase.
Warranty
Our products are covered by the manufacturer's warranty. For warranty issues, please contact us by email at Biuro@mart-electronics.pl.
When sending the goods to the seller, please include a completed warranty claim form and proof of purchase.
Complaints
Our products are covered by the manufacturer's warranty. For warranty issues, please contact us by email at Biuro@mart-electronics.pl.
When sending the goods to the seller, please include a completed warranty claim form and proof of purchase.