Protecting the privacy of Users is particularly important to us. For this reason, Users of the online store at sklep.mart-electronics.pl (hereinafter referred to as the Online Store) are guaranteed the highest standards of privacy protection. MART ZAKŁAD ELEKTRONICZNY JANUSZ CZAJKOWSKI, as the personal data administrator, ensures the security of the personal data provided by Users.
Considering the above and in compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ EU L 119, 4.5.2016) (hereinafter referred to as GDPR), MART ZAKŁAD ELEKTRONICZNY JANUSZ CZAJKOWSKI has adopted this Privacy Policy to ensure the security of personal data.
This Privacy Policy sets out the rules for processing and protecting personal data provided by Users in connection with their use of the Online Store and other related websites, communication, and services.
A User is any individual whose data is being processed, using the Online Store and other related websites, communication, and services (hereinafter referred to as the User).
The administrator of the personal data collected in the Online Store is MART ZAKŁAD ELEKTRONICZNY JANUSZ CZAJKOWSKI, Stobno 52A, 72-002 Dołuje, NIP: 8510302827, REGON: 810032846 (hereinafter referred to as the Administrator).
To the extent necessary to perform the contract concluded by the User with the Administrator, to the extent necessary to take action at the User's request, and to the extent necessary to fulfill a legal obligation of the Administrator, the processing of the User's personal data is based on legal provisions, i.e., Art. 6(1)(b) and (c) of the GDPR, without the need for the User's consent. In other cases, providing personal data is voluntary. However, where the User has given consent to the processing of personal data solely for marketing purposes, providing their data is voluntary, but refusal or withdrawal of consent will prevent the Administrator from informing the User about new offers and discounts.
I. USER CONSENT
Using the Online Store signifies the User's acceptance that the Administrator collects, uses, and shares non-personal and personal data in accordance with this Privacy Policy. However, the User has control over how their data is used and shared, as described in detail in Chapter V of this Privacy Policy "User Rights".
Where personal data is processed based on the User's consent, they have the right to withdraw consent at any time. Withdrawal does not affect the legality of processing carried out based on consent before its withdrawal. The Administrator informs the User about the possibility of withdrawing consent before obtaining it.
If this Privacy Policy is amended and the User continues to use the Online Store, such use is considered acceptance of the updated Privacy Policy.
II. PERSONAL DATA PROCESSED BY THE ADMINISTRATOR
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Methods of obtaining personal data
Personal data obtained directly from the User
The Administrator obtains personal data in two ways. First, by collecting data directly from the User through:
sending a message via the contact form available in the Online Store,
creating a customer account in the Online Store,
placing an order for goods or services in the Online Store,
contacting the Administrator for technical support, complaints, or other purposes.
Personal data obtained from other sources
The Administrator also obtains personal data from sources other than directly from the User, i.e.:
by recording the User's usage of the Online Store via cookies and other technologies and receiving error or usage reports from software on the User's device,
from partners with whom the Administrator offers goods and services or conducts joint marketing activities.
Personal data processed by the Administrator
The scope of personal data collected by the Administrator about Users may vary depending on the purpose of processing.
The Administrator collects the following personal and non-personal data:
Login name,
Full name / company name / full name of the entrepreneur or names of entrepreneurs operating as a civil partnership,
Correspondence address,
Phone number,
Email address,
Tax ID (NIP),
REGON,
Computer IP,
Payment information if the User makes a purchase in the Online Store,
Information in cookies and similar technologies regarding the User's interaction with the Administrator's Online Store.
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Additionally, the Administrator collects data regarding the content of the User's files and messages when necessary to fulfill an order, provide a customer account service, including: subject and content of emails, text or other content of instant messages, audio and video recordings, voice messages received from or dictated by the User.
The Administrator also collects information provided by the User, including opinions and ratings of goods and services, and information provided for technical support. In case of contact, the Administrator collects message content.
III. DATA PROCESSING METHODS – PURPOSES OF PERSONAL DATA PROCESSING BY THE ADMINISTRATOR
The method of processing personal data by the Administrator depends on the User's use of the Online Store.
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Orders, customer account (contract performance)
If the User places an order for goods or services, the Administrator processes the User's personal data to the extent necessary to conclude a sales or service contract and ensure proper execution.
If the User creates a customer account, the Administrator uses personal data to perform the electronic service contract, including authentication and authorization.
Communication (contract performance, legitimate interest)
The Administrator uses personal data for personalized communication, sending emails, notifications on websites, SMS, and push notifications regarding offered products, services, updates, reminders, and suggested offers.
Communication also concerns customer service, addressing problems, and responding to complaints.
Data is also used to allow commenting on the Administrator's activities, Online Store, services, and products.
Advertising (consent, legitimate interest)
The Administrator uses personal data to provide tailored advertisements if the User consents or if a business relationship exists. Ads are tailored via:
Data provided directly by the User,
Data collected from Online Store usage,
Information from third parties,
Advertising technologies like cookies,
Navigation signals, pixels, tags, and mobile IDs.
Data is not shared with third-party advertisers without User consent. Clicking an ad informs the advertiser.
Online Store improvement (legitimate interest)
Personal data is used for analytics and statistics to improve the Online Store, products, services, and market research.
Security (legitimate interest)
Data is used to monitor, prevent, detect fraud and abuse, protect other Users, and ensure network and information security. Suspicion of a crime may trigger data use for investigation.
Claim pursuit (legitimate interest)
Data may be processed to pursue claims arising from business activities or analyze potential breaches of Online Store rules.
Tax documentation (legal obligation)
Data is processed to maintain tax documentation and settlements related to orders.
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IV. SHARING PERSONAL DATA BY THE ADMINISTRATOR
User data may be shared with:
entities providing services in the sales process (couriers, payment institutions),
advertising or marketing service providers for direct marketing,
legal and advisory service providers and debt collection services,
entities processing data on behalf of the Administrator,
entities authorized by law (courts, law enforcement).
V. USER RIGHTS
Users can control their personal data, including privacy settings. Limiting data may restrict access to some Online Store functionalities.
For exercising rights, contact the Administrator via email at [Biuro@mart-electronics.pl](mailto:Biuro@mart-electronics.pl) or through the customer account.
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Right to access
Confirm if data is processed, obtain details, request copies.
Right to rectification
Correct inaccurate data, supplement incomplete data.
Right to erasure (right to be forgotten)
Request deletion if data is unnecessary, consent withdrawn, illegal processing, legal obligation, or data collected for online services.
Right to restrict processing
Limit processing in case of disputes over accuracy, legality, necessity, or objection.
Right to data portability
Receive personal data in a structured format and transfer to another administrator.
Right to object
Object to processing for public interest, direct marketing, or legitimate interests.
Right to lodge a complaint
File a complaint with the Data Protection Authority.
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VI. COOKIES AND OTHER TECHNOLOGIES
The Administrator uses cookies and similar technologies for optimal user experience, marketing, and remarketing, including analytical purposes. Refusal is possible via browser settings or opt-out options. Detailed information is in the Cookies Policy.
VII. OTHER IMPORTANT INFORMATION
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Data security
Various measures protect User data. Systems and procedures are regularly monitored. Access is strictly limited.
Data storage
Retention depends on purpose: analytics, orders, services, tax documentation, marketing. After retention, data is only processed for claim or legal purposes.
Privacy Policy changes
Policy may change to remain compliant with law. Users will be notified via the website or directly.
Contact information
Questions can be sent to Biuro@mart-electronics.pl or mailed to Stobno 52A, 72-002 Dołuje.
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